Frequently Asked Questions
Is there a warranty?
Yes! All of our lights come with a 5 to 8 year warranty. To report a malfunction, email us at firstname.lastname@example.org or call us at 321-234-6050. We’ll come pick up the light and exchange it for free.
How do I make a return?
We offer no-hassle returns on all products that are unopened and unused in original packaging. Used and opened items may be eligible for return, but subject to a 20% restocking fee.
Do you provide installations?
Yes! We can provide installations for all of the lights we provide. Installations will be performed by a licensed electrician in your area.
What if my fixture isn’t made for LEDs?
The majority of fixtures can be retrofitted for LEDs. If your fixture cannot be retrofitted, we do offer LED fixtures to replace them with.
How much will I save by switching?
How much you will save compared to your current electric bill will vary based on the type of bulbs you were using prior to switching. Incandescent bulbs are the most commonly used, which upon switching, you will save up to 50-75% of your lighting costs.
How do I get an estimate for my space?
Send us an email at email@example.com or give us a call at 321-234-6050 and one of our representatives will set up a time to visit your location and provide a free estimate.
I don’t like a cold white color of my lights. Do I have options for color?
Our LEDs range from 2700-6500 Kelvin. In Kelvin, the lower the number the light is, the softer (warmer) it will be. 2700 would be comparable to a standard incandescent light bulb and 4500 would be comparable to a standard fluorescent light bulb.
Do I need to change my electrical wiring to accommodate the new bulbs.
No! LEDs use less energy than other lights. So, even if you want to add more lights you will still be using the same wiring.
Are LEDs dimmable?
Yes! Depending on the model of your dimmer, the dimming percentage of your lights will vary. Older models may only able to dim around 50%. Newer models will give a much broader range.